Contact our team

We operate Worldwide with support close by

Equinox Lotorael has an expanding footprint across three continents. Traders, partners and journalists can reach the appropriate team directly.

Our international presence

Six locations. One shared purpose.

From the launch of Equinox Lotorael in New York in 2021, our aim has been to build a genuinely international company. Markets operate around the clock, so we developed offices across North America and Europe to provide regional knowledge, regulatory context and support closer to users.

Our footprint is growing. Locations in Singapore, Dubai, and São Paulo are planned for 2026. For partnership enquiries or regional distribution opportunities, please contact [email protected].

6
Locations around the world
60+
Countries we support
24/7
Support availability
40+
Team nationalities
NZ flag NZ
NZ flag
Main office

NZ

Address
200 Park Avenue, New York, NY 10166, United States
Opening hours
Monday–Friday: 9:00–18:00 EST
View directions
GB flag London
GB flag
European operations

London, United Kingdom

Address
12 Hanover Square, 4th Floor
London W1S 1HN
Hanover Square House
Opening hours
Monday–Friday: 9:00–18:00 GMT
Saturday–Sunday: Closed
View directions
ES flag Madrid
ES flag
Iberian operations

Madrid, Spain

Address
Paseo de la Castellana 81, Planta 8
28046 Madrid
Torre Castellana
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions
FR flag Paris
FR flag
France operations

Paris, France

Address
8 Rue de la Paix, 3ème étage
75002 Paris
Immeuble de la Paix
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions
IT flag Milan
IT flag
the United States office

Milan, the United States

Address
Via Monte Napoleone 22, 5th floor
20121 Milano MI
Palazzo Monte Napoleone
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions
AT flag Vienna
AT flag
DACH operations

Vienna, Austria

Address
Kärntner Ring 5–7, 2. OG
1010 Wien
Kärntner Ring Office Centre
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions

General enquiries

Need help with the platform, pricing, or integrations? Our team generally replies within one business day.

[email protected]

Support around the clock

Subscribers can reach technical specialists 24 hours a day through in-app chat.

[email protected]

Partnership enquiries

Exploring broker connections, white-label products, or distribution across a region?

[email protected]

Media enquiries

Contact our communications team for interviews, press questions, or media resources.

[email protected]